Dragalia Lost: notice about ongoing issues, apology gift to collect

5 October 2018 Lite_Agent Cygames, Dragalia Lost

Dragalia Lost was launched last week (on September 27th), and at first, it seemed like there wasn’t that many issues with the game. But as days went by, players encountered more and more issues: some relatively minor, and other much more annoying (causing game crashes, among other things).

Today, the developers wrote a pretty lengthy notification, detailing the many issues they are aware of, and currently working on a fix for. You can find all there is to know about them below, but first, there’s some goodies to collect! In order to thank players for their patience regarding those issues, the development has decided to give the following to all players who started playing before October 5th:

3 summon vouchers
150 wyrmite

You can get those rewards from the goodies box. If they don’t appear there, go back to the title screen, then check again.

Next, on to the issues proper. There’s quite a lot of them, and we divided them in two sections: issues that do have a workaround, and those that do not. That way, you can easily find out if one or several of the issues you’re encountering is avoidable, or if there really is nothing to do. The developers specify that all the issues below will be fixed in future updates: details about those will be added to this page as soon as they’re available!

Dragalia Lost – Issues with workaround

Quests

Goodies temporarily become impossible to select after viewing the content tutorial at the end of chapter 6.
- They will become selectable again after returning to the title screen, and then proceeding to the home screen.

Multiplayer

The game sometimes stops progressing after creating a room during the multiplayer tutorial.
- This may be fixed by disconnecting from any connected VPN services, or by disabling low power mode.
Playing multiplayer on an unstable Wi-Fi connection may result in connection drops.
- To help prevent this, please play on a stable connection.
The left/right buttons on the left and right of the sticker screen during quests are unresponsive
- However, you can still move between screens by swiping.

Shop

A pop-up message that says “Support Code: 406” sometimes appears after tapping Cancel when purchasing items such as diamantium. And when attempting to purchase again, a message stating that a purchase is being processed (Support Code: 24001) appears, preventing the purchase. Nothing is billed because the cancellation has been processed correctly.
- Please wait a few moments before purchasing again.
A pop-up message that says “Support Code: 0” sometimes appears when purchasing items such as diamantium. And when attempting to purchase again, a message that says there’s an incomplete purchase appears, preventing the purchase.
- Tapping the Complete Purchase button at the bottom of the screen may fix this issue.

Misc.

The game stops progressing sometimes at the mana circle menu. Restarting the app may fix the issue.
When displaying the weapon-dismantling screen, weapons accepted as goodies are not immediately reflected in the Weapons list.
- Returning to the Home screen and displaying the Weapons list will add them.
In the Halidom, Info and Level Up sometimes aren’t displayed when a facility is selected.
- Tapping an area other than the concerned facility fixes the issue.

Dragalia Lost – Issues without workaround

Quests

The game stops during the tutorial in Chapter 2 / 2-1 “The Sylvan Archer.”
Texts in Traditional Chinese don’t appear correctly in the event quest “High Midgardsormr’s Trial.”
Detailed information for helpers’ stats is not being reflected correctly at the start of quests.
The left-right chapter change button on the Chapter Select screen is not responding
The recommended might for quests shown in Tips is not accurate.
Some of the items that can drop on quests aren’t displaying in the Quest Drop Reward column on the quest’s detail screen.

Multiplayer

The game sometimes stops progressing after creating a room during the multiplayer tutorial. This may be fixed by disconnecting from any connected VPN services, or by disabling low power mode.
A skill that lowers enemy stats used by some characters may have a stronger effect than it should in multiplayer.
At the start of quests in which your required might is too low, the message is mistakenly displayed as Recommended Might rather than “Required Might”.
After a quest has ended, selecting Yes to continue playing with the same players sometimes returns you to the Home screen.

Skills

Ranzal’s Storm Wall skill effect and skill description do not match.
Stances of Mikoto’s Ravenous Fire skill sometimes don’t become disabled when they’re supposed to.

Miscellaneous

There are instances of the game crashing on certain devices.
When playing with multiple devices through a linked Nintendo account, items sometimes can’t be purchased when a purchase is made with the other device.
The number of stamina recovery times sometimes does not display correctly after recovering stamina with diamantium.
Weapons, wyrmprints, and dragons equipped to helpers can actually be sold and used as leveling/unbinding materials.
When unbinding weapons, accepting upgrade materials from goodies to make the necessary number doesn’t let you select the Unbind button.
The Jumpstart Endeavors notification remains on the Home screen even after completing them all.
There are cases where Pending Requests does not display notifications when there is a friend request.
Malka’s Japanese voice actor is incorrectly stated as Katsuyuki Konishi instead of Masakazu Morita.
In-game cutscenes are not playing in some instances on some devices.
After summoning and returning to the summon top screen, part of the summon introduction movie doesn’t play on some devices.

You can find details about other issues currently impacting Dragalia Lost on this page!

Source: Nintendo