DSi Shop: Nintendo further details refund procedure (Japan)

Update: last week for the Nintendo DS Points refund programme in Japan!


In just a week, on March 31st, the Nintendo DSi Shop will be closed (as explained in this post). After that date, you will no longer be able to buy anything off the store, though you will still be able to download games you’ve already bought until an unspecified date.

Today, Nintendo shared some more details about the refund program for unused Nintendo DSi Points in Japan, that they announced a few months ago.

You will be able to ask for a refund from April 3rd to September 29th, though only for points already redeemed on the Nintendo DSi Shop (there will be a separate refund procedure for those still tied to an unused Nintendo Points card, from 2018 onwards, as you can still use those on the Wii Shop Channel for now).

Here’s the 4 refund methods available:

  • balance transfer to your Nintendo eShop account (Nintendo Switch) [Nintendo Account required]
  • balance transfer to your Nintendo eShop account (Wii U / Nintendo 3DS) [Nintendo Network ID required]
  • transfer to your bank account [via Well-Net]
  • cash receipt at Lawson convenience stores [via Well-Net]

(Naturally, you need to have a Nintendo Switch, Wii U, or Nintendo 3DS for a transfer to a Nintendo eShop account, and an email address for the bank account transfer and the cash receipt at Lawson convenience stores).

Here’s how to apply for a refund:

  • go to the Nintendo DSi Shop, and more precisely the Settings page, and get the DSi Shop Password (make sure you keep your Nintendo DSi (XL) with you until the whole procedure is completed, so try to refrain from selling it until then);
  • from April 3rd, visit this page, click on the Application Page button, and follow the instructions on the screen.

Nintendo specifies that services such as re-downloading games and transferring them to the Nintendo 3DS will be stopped after the refund period is over, so not before September 29th. The exact date, and more details about the termination of those services, will be shared at a later date.

Unfortunately, Nintendo hasn’t announced a refund procedure for Europe and North America (as of writing).

Source: Nintendo



Founder and main writer for Perfectly Nintendo. Tried really hard to find something funny and witty to put here, but had to admit defeat. Also known as Maintenance Guy by some.

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