Nintendo Switch / Nintendo 3DS / Wii U: connection errors? Time to reboot!

Nintendo 3DS / Wii U – Error 001-0811 or Error 101-0811 (Status: on-going)

Earlier today (June 26th for North America / June 27th for Europe and Japan), online services for unspecified Nintendo 3DS and Wii U games were down for some routine maintenance. This maintenance is now over, but it’s possible you may still be getting the following errors on Nintendo 3DS or Wii U: 001-0811 or 101-0811. If that’s the case, there is a simple solution: reboot your console.

Unfortunately, Nintendo doesn’t specify what the error is due to, just that rebooting your Nintendo 3DS or Wii U should get rid of this pesky 001-0811 or 101-0811 error. If you’re still encountering them even after rebooting your console, you may need to contact Nintendo support in your region.

Nintendo Switch – Can’t connect to the internet (Status: ongoing)

Since yesterday (Marh 24th), many users have reported internet connectivity with their Nintendo Switch, unable to connect to the internet to access the Nintendo eShop or play online for example. The issue is apparently widespread, as Nintendo even put up a special notice on its Support website in Japan.

Unfortunately, said notice doesn’t explain what is causing the issue, but at the very least, it provides a solution. And said solution is extremely simple, and easy to perform… reboot your console!

Here’s how you can reboot your Nintendo Switch:

  • press the Power button for 3 seconds to bring up the Power Options menu
  • select Reboot
  • … that’s it, you’re done!

If the above doesn’t work for you, you can turn off the console by pressing the Power button for 12 seconds or longer. After that, simply press the Power button again to turn your console back on.

This should fix any connectivity with your Nintendo Switch, though only if you haven’t been able to connect to the internet since yesterday (and know the internet settings on the console are valid). If you have never been able to connect to the internet with your Nintendo Switch, then Nintendo’s solution is most likely not going to work at all.

If, for some reason, the issue comes back, make sure to download the latest Firmware update before contacting Nintendo support.

Source: Nintendo



Founder and main writer for Perfectly Nintendo. Tried really hard to find something funny and witty to put here, but had to admit defeat. Also known as Maintenance Guy by some.

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